Selected work
These examples showcase pragmatic interventions that improved alignment, reduced unexpected escalations and helped leaders make timely decisions. Each engagement focused on understanding the decision points, mapping stakeholder influence, and delivering concise artefacts: role-based messages, meeting agendas, and short executive packets. The examples below illustrate different scales and contexts, from rapid diagnostics for focused programs to full transformation support. Where possible we favour repeatable templates and hands-on coaching so teams can continue the practice after the engagement ends.
We designed a concise executive packet and weekly dashboard that distilled risks and decisions. Reducing content to decision-focused summaries helped sponsors act faster and reduced surprise escalations across the program.
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A set of role-based playbooks and meeting agendas reduced meeting time while improving clarity of decisions. Meeting chairs were trained to close with explicit actions and owners.
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A focused diagnostic produced a prioritized action list and short messaging guide that teams used immediately. Within weeks, urgent escalations decreased and decision cycles shortened.
See serviceA utility-scale program was experiencing repeated sponsor escalations because decision owners were unclear and status reports buried critical choices in operational detail. We conducted a short discovery with program leaders and sponsors to map the decision landscape and identified three critical decision points each month. We designed a one-page executive summary highlighting the decisions, options, impacts and recommended owner actions, and a weekly risk snapshot. The program adopted the templates and trained the governance team on meeting discipline. Within three months, escalations decreased by more than half and sponsors reported higher confidence in the information presented. This case demonstrates how clarifying decisions and trimming noise in reporting enables faster, better decisions. The approach focused on rapid adoption of simple artefacts rather than introducing heavy new processes, which was essential for sustainability.
Outputs are built to be actionable: stakeholder maps, message templates, meeting agendas with explicit decisions, and dashboard wireframes. We prioritise clarity and low friction for adoption, using short workshops, draft templates and pilot cycles. Our reports emphasise where leaders must act and which stakeholders need targeted outreach. The final deliverables include a short handover and optional coaching sessions for message owners and meeting chairs to ensure the new practices are sustained.